Malpa 3PL has provided Spa Circle with the ability to manage their omni-channel logistics with full transparency.
Spa Circle Brands, established in 2019, is the Australian home to a curated selection of salon exclusive skin care and beauty brands who have been making their mark on the cosmetics industry since 1985.
Spa Circle intially started by bringing the rapidly growing LA based spa brand “Esthemax” to Australia. Esthemax is known globally as a go-to brand for innovative professional skin treatments with a heavy emphasis on elevating the spa experience. Over the last few years, Spa Circle have carefully built their exclusive cohort of world class premium quality brands which allows then to bring the highest quality spa treatments to Spa’s across Australia.
This emphasis on finding brands that deliver both quality outcomes and a premium experience has allowed Spa Circle to build a significant presence with professional spa owners in Australia
“Coming onboard with Malpa has been a smooth and transparent experience. Malpa have clear protocols and practices in place that help us serve our customers on an everyday basis. As we continue to grow Malpa have helped develop solutions to help us come up with the most beneficial outcome that enhances my ability to meet mine and my customers experience.
Being able to outsource fulfilment of orders can now allow me to focus more on other areas in my business. My expectations have been met and exceeded.”
Having worked with another 3pl who was unable to meet their needs, Spa circle were hesitant at first to partner with another third-party logistics company. It wasn’t until Jordan (Co-founder of Malpa 3PL) spoke with Brad that he was able to see the true value a 3PL could bring to his company.
Through our sophisticated WMS (Warehouse Management System) we have been able to fully support Spa Circles exponential business growth. Our WMS Software provides Brad and Spa Circle with full transparency and the ability to monitor their inventory across all of their brands and selling channels. It also allows us to provide clear and detailed invoice reporting to help Spa Circle keep a close eye on their margins and manage the business accordingly.
Our core mission to walk alongside brands no matter where they are in their business journey has allowed us to remain transparent and consistent in our practices. Spa Circle is just one of many brands that have experienced significant growth since coming on board with Malpa 3PL.
“A BIG thank you to both Tim and Jordan and the team for such an awesome first year working with Malpa! They have been an absolute dream team to work with and have allowed me to grow and flourish the business further by taking the distribution side of things off my hands. Nothing has been too much of an ask and I really appreciate that being the small fiddly business that Chloe and Amelie is so thank you, it is VERY appreciated!!”
“Coming onboard with Malpa has been a smooth and transparent experience. Malpa have clear protocols and practices in place that help us serve our customers on an everyday basis. As we continue to grow Malpa have helped develop solutions to help us come up with the most beneficial outcome that enhances my ability to meet mine and my customers experience”
“WOW! What a weight off our shoulders, thanks to the team at Malpa 3PL. We needed a cost effective solution to our inventory warehousing and distribution and Malpa 3PL was the right choice. Tim and Jordan were extremely helpful throughout the whole set up process and have managed our distribution better than we could have imagined.”
“Malpa 3PL has been a great addition to the Rainkoat team. After outgrowing self-storage and fulfilment we were recommended Malpa and haven’t looked back. Being able to rely on them for all our stock management and fulfillment has been a huge weight taken off the team and allowed us to focus on other key areas in the business.”
“Malpa 3PL has supported our e-commerce business with fulfilment across Australia from day one. Our business has experienced significant growth since starting with them and we have continued to receive the same level of support from the Malpa team throughout this journey.”
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